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Appointment Scheduling Software
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Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.
Reviews: Sorts listings by the number of user reviews we have published, greatest to least.
Sponsored: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.
Avg Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.
A to Z: Sorts listings by product name from A to Z.
Jobber
Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber
4.5 (757 reviews)
Starting Price: $49.00 per month
Free version unavailable
Free trial available
Klara
Klara’s patient engagement platform helps medical practices consolidate multiple patient outreach tools into one platform while automating key touch points throughout the patient journey. Interfaced with your EHR, Klara offers two...Read more about Klara
4.5 (15 reviews)
Starting Price: Available upon request
Free version unavailable
Free trial unavailable
Bitpod Event
Bitpod Events is a cloud-based event management solution, which helps event organizers manage ticketing, attendee registration, memberships, guest engagement, payment processing and promotions. It can be customized to meet busines...Read more about Bitpod Event
4.6 (11 reviews)
Starting Price: $99.00 per year
Free version available
Free trial available
Housecall Pro
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more about Housecall Pro
4.7 (2789 reviews)
Starting Price: $69.00 per month
Free version unavailable
Free trial available
Acuity Scheduling
Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling
4.8 (5624 reviews)
Starting Price: $20.00 per month
Free version unavailable
Free trial available
TimeTap
TimeTap has a level of flexibility and security you don’t often expect in an online appointment scheduling tool. TimeTap is packed with features, including API integration, that can scale to meet your most complex appointment sch...Read more about TimeTap
4.5 (241 reviews)
Starting Price: $28.45 per month
Free version unavailable
Free trial available
HelmBot
HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a ce...Read more about HelmBot
4.9 (69 reviews)
Starting Price: $95.00 per month
Free version unavailable
Free trial available
Peek Pro
Peek Pro is a revolutionary operating software designed for tour and activity operators looking to boost revenue and streamline operations. This platform offers a world class online booking experience, dynamic pricing and a compre...Read more about Peek Pro
4.7 (774 reviews)
Starting Price: Available upon request
Free version available
Free trial available
Less Paper
Less Paper Co. provides configurable cloud-based work order management solutions that help businesses manage scheduling, inventory, vendors, pricing, purchase orders and more.Less Paper Co. enables users to create, dispatch ...Read more about Less Paper
4.9 (26 reviews)
Starting Price: $120.00 per month
Free version unavailable
Free trial unavailable
Coconut Software
At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the beach. That’s why we spent a decade building a platform that makes it effortless for customers to connect with r...Read more about Coconut Software
4.6 (18 reviews)
Starting Price: Available upon request
Free version unavailable
Free trial unavailable
SimplePractice
SimplePractice is a top-rated EHR software and all-in-one practice management solution trusted by more than 200,000 health and wellness providers. While using this practice management software, practitioners are able to access eve...Read more about SimplePractice
4.6 (2661 reviews)
Starting Price: $29.00 per month
Free version unavailable
Free trial available
GlossGenius
Ready to stand out? Give your business the ultimate glow-up with GlossGenius. The only smart, stylish booking app made to help beauty and wellness pros shine, GlossGenius is the industry’s #1 all-in-one solution. It’s built from...Read more about GlossGenius
4.6 (56 reviews)
Starting Price: $24.00 per month
Free version unavailable
Free trial available
Goldie
Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits an...Read more about Goldie
4.8 (938 reviews)
Starting Price: $19.99 per month
Free version available
Free trial unavailable
SimplyBook.me
SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as ente...Read more about SimplyBook.me
4.5 (1163 reviews)
Starting Price: €9.90 per month
Free version available
Free trial available
OfferingTree
OfferingTree is a wellness business management solution designed for gyms, studios and instructors providing fitness, dance, yoga, health & wellness, coaching and other services. Users can build business websites to advertise and ...Read more about OfferingTree
4.8 (49 reviews)
Starting Price: $29.00
Free version available
Free trial available
Boulevard
Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize you...Read more about Boulevard
4.6 (294 reviews)
Starting Price: $175.00 per month
Free version unavailable
Free trial unavailable
vcita
vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita
4.4 (257 reviews)
Starting Price: $35.00 per month
Free version unavailable
Free trial available
WellnessLiving
WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management.WellnessLiving feature...Read more about WellnessLiving
4.3 (477 reviews)
Starting Price: $49.00 per month
Free version unavailable
Free trial unavailable
Bookeo
Powerful online appointment booking software designed for beauty, wellness, fitness businesses, tour and activities providers. Perfect for salons, spas, yoga studios, massage therapists, escape rooms, and other service-based busin...Read more about Bookeo
4.3 (95 reviews)
Starting Price: $14.95 per month
Free version unavailable
Free trial available
Xola
Xola is a cloud-based booking solution that allows activity and tour companies to manage bookings from a variety of different sources including via the phone, websites or in person. The solution provides a mobile interface and can...Read more about Xola
4.7 (577 reviews)
Starting Price: Available upon request
Free version unavailable
Free trial available
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Buyers Guide
Last Updated: November 07, 2023For businesses that provide appointment-based services to customers, the ability to track the status of those appointments is very important. Doing so can help curb no-shows, optimize operations and even attract or retain clients.
Appointment scheduling software can help your business achieve these goals by enabling users to manage reservations, take bookings and schedule appointments.
After reading this guide, potential buyers will know how to find the best solution for their needs. Here’s what we’ll cover:
What Is Appointment Scheduling Software?
Common Functionality of Appointment Scheduling Software
Benefits of Appointment Scheduling Management Software
What Type of Buyer Are You?
What Is Appointment Scheduling Software?
At a certain point, paper-based datebooks, agendas, calendars and planners just aren’t effective for appointment tracking. They’re hard for teams to access simultaneously, not equipped for large-scale scheduling and more vulnerable to getting lost or stolen than digital appointment-setting tools.
Appointment scheduling software is increasingly becoming a must-have technology for service-based businesses. These systems help you automate scheduling processes by enabling both customers and employees to book appointments and organize meetings.
Among other things, the software facilitates appointment cancellations, rescheduling and online payment processing. It can also be used to send out automated reminders and capture customer information that can be used to run effective marketing campaigns.
These systems can help schedule many different kinds of appointments, including classes, workshops, special events and tours. They’re valuable in a variety of industries, such as:
Health and beauty (e.g., medical practices, spas and salons)
Fitness and recreation (e.g., gyms, yoga studios and personal trainers)
Financial services (e.g., tax consultants and accountants)
Auto maintenance (e.g., mechanics and car washes)
Food service (e.g., restaurants and caterers)
Field service (e.g., pest control and housecleaning)
Education (e.g., tutors and universities)
Common Functionality of Appointment Scheduling Software
Most appointment scheduling software solutions come with some or all of the following capabilities:
Online booking | Enables customers to book, reschedule or follow up on appointments online by using an intuitive drag-and-drop interface. Certain systems allow users to create online bookings that automatically synchronize across multiple devices, including desktops, tablets and mobile devices. |
Real-time automated scheduling | The software can confirm or deny an appointment instantly when a booking request is made, based on availability. It can also manage a waiting list of appointments that can be substituted if an existing booking is cancelled or rescheduled. |
Calendar management | Users can create appointments or meetings on their calendars and share them with participants at multiple locations. This feature may also include synchronization with third-party calendar management applications used by the participants (e.g., Google Calendar). |
Automatic reminders | Allows users to send reminders to customers about upcoming appointments via email notifications or SMS text messaging. |
Customer scheduling | Enables customers to view the calendars of all professionals in an organization so they can book an appointment with whomever they prefer. |
Staff scheduling | Allows business owners to effectively manage employee work hours by tracking their calendars in real time. |
Online payment acceptance | Some solutions offer integration with electronic payment gateways to allow users to collect payments whenever appointments are booked. |
Promotions and deal management | Allows users to create deals and promotions that can be applied across a certain timespan on employee calendars to incentivize bookings. |
Benefits of Appointment Scheduling Software
Professionals and business owners can realize multiple benefits as a result of adopting appointment scheduling software, including:
Reducing no-shows. Automated scheduling keeps track of upcoming appointments and automatically sends call, email or text notifications to customers to remind them of upcoming appointments. Certain solutions go a step further by letting customers confirm appointments via these reminders. This helps reduce no-shows and allows businesses to better utilize their staff.
Improving staff efficiency. Service professionals often find it challenging to manage customer appointments during peak hours. Without the right software in place, they can risk double-booking appointments, which can lead to lost customers. Appointment scheduling software enables easy scheduling, single-touch rescheduling and the ability to confirm appointments with customers so time isn't wasted.
Driving revenue. With software automating the scheduling process, employees have more time to focus on revenue-generating activities, such as seeing more customers per day. Integration with electronic payment gateways can help expedite the billing process so businesses are paid more quickly.
Attract and retain clients. The easier you make it for customers to schedule time for your services, the better experience they’re likely to have. With 24/7 online appointment scheduling, your clients don’t have to abide by normal business hours to make a booking. This is both a valuable asset for marketing your services and a convenience to convince current customers to stay loyal to your business.
What Type of Buyer Are You?
Choosing the right appointment scheduling software depends on the size of the business. Consider the following buyer types:
Individual professionals. Professionals in the service industry typically operate individually, which means their earnings depend on the number of appointments they are able to manage efficiently. For these individuals, providing an online booking interface to customers and enabling web-based appointment scheduling is crucial. Both of these features are now fairly commoditized, and most appointment scheduling solutions offer them.
Small and midsize businesses. These businesses typically operate as establishments with up to 100 employees. It is essential for these businesses to reduce no-shows and improve revenue by freeing up employee bandwidth. An ideal software solution for these types of businesses should offer reminders, notifications and employee scheduling features in addition to online booking and appointment scheduling.
Large enterprises. These companies focus on customer engagement and retention by allowing customers to perform multiple tasks from the same interface. This can include offering an integrated payment interface that allows users to book an online appointment with their desired professional and then pay for the booking without leaving the company’s website. Large enterprises also promote customer engagement by offering discounted deals, which can be attached to certain dates on employee calendars.